A cancellation is considered late when the appointment is cancelled less than 24hrs before the appointed time. A no-show is when you miss an appointment without cancelling. In either case, our system will charge a $99 missed appointment fee.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of your fellow patients, please call our concierge at 614-266-9922 as soon as you know you will not be able to […]
Here at MediZen, we do things a little bit differently. We take your journey with us seriously, and in order to provide you with the best possible outcomes, we believe in the power of a consultation. During these consultations, our world-renowned experts will have the opportunity to evaluate […]
Yes, all first-time appointments require a consultation prior to booking your treatment. The only exceptions are DiamondGlow and NuEra. This allows our MediZen team to meet with you and develop a personalized treatment plan.
The consultation is meant to provide you and your MediZen team with ample time to review your aesthetics/wellness goals and develop a treatment plan specifically addressing those goals. Should there be availability immediately following the consultation, you are more than welcomed to begin your treatment that same day.