When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of your fellow patients, please call our concierge at 614-266-9922 as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 24 hrs in advance. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time. While consultations are free, you may be charged a $99 cancellation/no-show fee if you provide less than 24 hours notice that you are unable to attend your appointment. We value your time and we ask that you value ours in return.